Terms of Service

At Marcards, we realize that there can be complexities in the images and logo files.  We are prepared to work with you and your artwork on a personal level so please don’t hesitate to request a phone call from us if you have questions by emailing info@marcards.com.

GENERAL:

Due/Delivery dates are based upon prompt receipt of all artwork, articles to be printed, and any necessary information. MARCARDS shall not be liable for delays. Any additional art charges will depend on what we are given for artwork and what we need to do to make it print ready. MARCARDS charges $120.00 (US) per hour for art creation. Written quotations are subject to change without notice and become void unless accepted by the purchaser within 15 days of this order. The customer will indemnify and hold harmless the printer, MARCARDS from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted against the printer on the grounds alleging that said printing violates any copyright or any proprietary right of any person.

Because of the nature of selling Printed Materials, All sales are final. No refunds are available on orders unless no files have been sent to press and the refund is requested the same business day. In the case of a refund on an order that work has not been started, a $15 processing fee will be charged. You are 100% responsible for the accuracy of the image color mode, quality and dpi settings, and all text copy in the layouts. Please proofread all designs carefully.

COLOR:

MARCARDS and our other printed products are printed using four-color printing (CMYK) in which four inks (Cyan, Magenta, Yellow and blacK) are layered in varying degrees of density to render a full-color image.  We make every effort to match colors, but cannot accept responsibility for minor color variations between submitted images and printed products.

Computer monitors, software and laser proofs are not a totally accurate means of color matching.  Our printing can only be as good as the images you supply us. For best results, supply image(s) in 300 dpi, high-resolution format (no web graphics).  Low-resolution images, such as 72 dpi compressed JPEGs or web graphic files will result in lower quality printing.

Please note that all Pantone and RGB colors will be converted to CMYK.  If you do not want us to change modes for you, then you should convert your files to CMYK mode before submission to us.  Not every RGB color has a CMYK equivalent. Acceptable graphic file formats: jpeg or tiff files at 300 dpi min. resolution CMYK or RGB Color.